he ease of having security cameras professionally installed is amazing. Knowing that the work and equipment is garuanteed is knowing that what we paid was worth it.Cant beat the feeling that if one camera breaks, they are just a call away. Or if i forget how to rewind and review or take a picture or anything, they are a phone call away 24/7. Have already recommended their company twice! Did I mention the AMAZING picture quality?! My galaxyS5, yes i have a 5, and the images are A.MA.ZIING!! THANKS PLATINUM VAULT FOR ALL YOUR HELP AND PATIENCE.

Review by a homeowner in Los Angeles, CA

Project Manager was knowledgeable and helpful. Project recommendation and pricing was good. They did a good job on the install, but technicians could have communicated better with project manager and one another. Some confusion during install, but all turned out OK. I have had a couple of minor problems since install. One has been resolved the other hasn't been solved yet, but I hope to have it installed soon.

By homeowner in Diamond Bar, CA

Install, Service, or Repair Surveillance Cameras

Excellent. Other contractor hardly had a clue, said basically " could not be done". Platinum knowledgable, did what they said they would, worked hard and performed above expectations. Only problem, Verizon wifi IP address not identifiable (Verizon issue) but Platinum tech guy did come up with a work-around. Very satisfied.

0 of 1 users found this review helpful.

Review by John S. in Trabuco Canyon, CA

   

Install, Service, or Repair Surveillance Cameras

I had four eyeball cameras installed around the outside of my house. The workers that came worked hard and were curtious. I did not however not like the fact that they didn't teach me how to work the system and were not knowledgable on how to hook up the wireless part of the system. I wrote an email regarding needing help with no response back from the company. Then I called and was told someone would call me back by 2:00 the same day to try and resolve these issues. Never heard back. Not only do I not have any wireless capabilities for cameras, but now all the cameras are blurry and out of focus. Would not recommend them.

Install, Service, or Repair Surveillance Cameras

One of my camera's  were not working I called the office this morning they sent a fabulous service man with in the hour he went over everything very very professional I luv their work he cleaned up and sweep in all the rooms he worked in.  I really appreciate the staff I can rest now we our all safe once again.  I could not live with out my system.  Luv you Platinum Vault Read less  

I have been a customer since 2007 I had several cameras instal inside and out picture perfect.  The police from the Los Angeles Wilshire division identified a suspect  on my camera I have never had a problem since.  In 2012 I instal another system at a new location a state of the art system outstanding service and system I luv the staff and service I have received I have also been by the office great company If you ever want to take a look at my system your always welcome anytime! what I luv about the system the most I can see  on my fabulous monitor what's going on any time ! and I can see everything  on my phone any thime as it's being recording.   Thanks to the outstanding system I have hope to see ya soon!

I have been a customer since 2007 I had several cameras instal inside and out picture perfect.  The police from the Los Angeles Wilshire division identified a suspect  on my camera I have never had a problem since.  In 2012 I instal another system at a new location a state of the art system outstanding service and system I luv the staff and service I have received I have also been by the office great company If you ever want to take a look at my system your always welcome anytime! what I luv about the system the most I can see  on my fabulous monitor what's going on any time ! and I can see everything  on my phone any thime as it's being recording.   Thanks to the outstanding system I have hope to see ya soon!

I have had my system for about 2 years now and til this day I had no problems with my cameras...i just had to get get my new phone setup to view the cameras remotely, isaac was very helpful with that

Around a month ago I had security system install I couldn't be any more happier I could see my house at anytime through my phone or on my computer at work. They have great service and affordable prices

My Husand and I are very hard critics because so many companies don't provide professional service. We first used Platinum Vault Conpany 5 years ago to purchase an entire security system for our home to help protect our family. As of last week we purchased the new hi-def cameras and we are 100% satisfied with Stacy's work, price and professionalism. We are now able to view the activity surrounding our home on our cell phone while at work or on vacation in another part of the U.S.. We would definitely recommend this company to all if you're interested in purchasing a security system. We'd like to also acknowledge a worker by the name of George who exemplified the same high standards set by Stacy. J&L Will

Install, Service, or Repair Surveillance Cameras Platinum Vault (Stacey) did a great job installing a 6 camera survelience system at my residence. The price was also very competitive as i checked several competitors. Overall a great experience and very professional company.

Review by Bill V. in Newport Beach, CA